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Shipping policy

ORDER PROCESSING TIMES

Orders placed are typically processed and shipped within 24-48 business hours.

We do not process orders on Saturday and Sundays. All orders made on Saturday and Sunday will be processed the following Monday.

ORDER CONFIRMATION:

As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

ORDER SHIPMENT:

Gramercy Kitchen Co will process the order and send an email with tracking information within 24 to 48 hours of placing your order.

FREE STANDARD SHIPPING ON ALL ORDERS*

*Free shipping offer valid for orders shipping within the 48 contiguous U.S. states.

STANDARD GROUND U.S. SHIPPING (2-7 BUSINESS DAYS)

U.S. orders will be shipped via UPS, FedEx, DHL, or U.S. Postal Service Priority Mail. Most packages arrive within 2-7 business days. (not a guaranteed service)

EXPEDITED AND INTERNATIONAL SHIPPING

Faster and international shipping options may be available. Should you see no options in checkout please contact customer service prior to placing an order. Shipping services may not be alterable post-purchase.